Increase CSI Scores 23% with One Hour
a Week
Live, weekly training that transforms how your entire dealership team delivers customer experience.
This is more than training, it's a community of winning CSI scores
The NOW Experience Membership is your in-house CX partner - powered by Katie Mares, every single week.
Why Join Us?
You don’t have a retention problem.
You have a consistency problem.
Without a consistent CX strategy, you’re bleeding revenue, losing talent, and chasing CSI scores.
You don’t need another course.
You need live, expert support with a proven system that changes behavior.
We deliver that—live, every week.
This isn’t a webinar. It’s a movement.
Training. Alignment. Loyalty.
The Proven System That Transforms Dealerships Into High-Performance, Lifetime-Loyalty Brands.
Welcome to the NOW Experience Membership - where customer experience becomes your greatest revenue strategy.
The NOW Experience Membership Includes:
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Weekly LIVE CX Training
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Team Alignment & Accountability Tools
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Interactive Challenges & Scorecards
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Experience Strategy Development
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Access to a Supportive Dealer Community
Ready to Turn Your CSI Goals Into Revenue-Driving Reality?
Get access to the NOW Experience Membership - your weekly live training system that transforms teams, aligns culture, and delivers the strategy to win with experience, week after week.
Every week you wait costs more than you think.
The next level of your dealership starts NOW.
