​Increase CSI Scores 23% with One Hour
a Week
Live, weekly training that transforms how your entire dealership team delivers customer experience.
This is more than training, it's a community of winning CSI scores
The NOW Experience Membership is your in-house CX partner - powered by Katie Mares, every single week.
Why Join Us?
You don’t have a retention problem.
You have a consistency problem.
Without a consistent CX strategy, you’re bleeding revenue, losing talent, and chasing CSI scores.
You don’t need another course.
You need live, expert support with a proven system that changes behavior.
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We deliver that—live, every week.
This isn’t a webinar. It’s a movement.
Training. Alignment. Loyalty.
The Proven System That Transforms Dealerships Into High-Performance, Lifetime-Loyalty Brands.​
Welcome to the NOW Experience Membership - where customer experience becomes your greatest revenue strategy.
The NOW Experience Membership Includes:
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Weekly LIVE CX Training​​
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Team Alignment & Accountability Tools​
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Interactive Challenges & Scorecards
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Experience Strategy Development
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​Access to a Supportive Dealer Community
Ready to Turn Your CSI Goals Into Revenue-Driving Reality?
Get access to the NOW Experience Membership - your weekly live training system that transforms teams, aligns culture, and delivers the strategy to win with experience, week after week.​
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Every week you wait costs more than you think.
The next level of your dealership starts NOW.
