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The NOW Summit

A powerful gathering for CX-driven leaders.

​A Two-day, in-person experience designed to help you take action on what matters most - customer loyalty, team alignment, and revenue growth.

 

This isn’t theory. It’s live, hands-on, and built to give you the exact tools, scripts, and strategies to create change in your store - immediately.

Why Attend?

Customer experience is no longer optional - it’s your most powerful revenue strategy.

This is the reset your team has been waiting for: a chance to get aligned, re-energized, and equipped with real tools that create real results.

 

This isn’t just another leadership event - it’s where you learn to turn every touchpoint into a loyalty-building moment, boost CSI, and build a culture that keeps customers coming back.

 

When your team is aligned, your experience becomes unstoppable - and so does your growth.

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Inspiration. Activation. Transformation.

The Premier Summit for Automotive Leaders Who Know That CX Is the New Bottom Line.

Welcome to the NOW Summit - where you’ll learn how to lead experience from the inside out, align your entire team around loyalty, and turn every guest into a lifetime customer.

What You’ll Get at The NOW Summit:

  • Proven Strategies to Create and Retain Lifetime Customers

  • Live, Hands-On Training with Katie Mares and Top CX Experts in Automotive

  • Practical Tools You’ll Actually Use - and Know How to Implement Immediately

  • Guided Experience Strategy Development to Align Your Team and Brand

  • A Curated Community of Growth-Minded Dealership Leaders Who Are Ready to Make CX Their Competitive Advantage

Your All-Access Pass to the Ultimate CX Experience

PRICE: $595 per person 

WHAT’S INCLUDED: Training, Education, Community, Food, Drinks, and Entertainment.

See Schedule & FAQs Below

WHAT’S NOT INCLUDED: Travel and accommodations. 

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Meet Your Thought Leading Speakers

These visionary leaders have transformed customer experience across industries. As you engage with them, prepare for breakthroughs of your own - because when transformation walks in the room, it doesn’t leave anyone untouched.

Sneak Peak at the Agenda

October 7th

8:00 AM – Check-In and Welcome Breakfast

9:00 AM – Opening Keynote: Danelle Delgado

Automotive People Secrets: How to Guarantee Your Team Wins on Repeat 

9:45 AM – Session 1: Own the Team That Delivers the Dream​

 

12:00 PM - Smart Tech That Supports (Not Replaces) the Human Touch: How Podium uses AI-driven communication to reinforce your brand promise at scale.

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12:45 PM – Lunch

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2:00 PM – Session 2: Transaction to Interaction ​

​6:00 PM – Experience the WOW  

Dinner, celebration, and surprise moments you won’t forget.

October 8th

8:00 AM – Breakfast and Morning Huddle

9:00 AM- Opening Keynote: Amy Lessinger

The Irreversible Step™ - How One Decision Built What the Market Couldn’t Break

10:00 AM – Session 3: Make Your Experience Non-Negotiable

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​1:00 PM – Lunch

​2:00 PM – Closing and Action Planning

 

3:00 PM – Elevating Guest Experience: VIP Immersion

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4:00 PM – VIP Happy Hour 

Our Sponsors

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Special Shout-out to our Platinum Sponsor

Podium is transforming the way automotive businesses connect with customers by putting cutting-edge AI to work across the entire customer journey. Built for the speed and complexity of today’s buyer, Podium’s AI-powered communication and payments platform helps dealerships, service centers, and BHPH businesses drive more leads, close deals faster, and elevate every customer touchpoint. Podium is trusted by thousands of automotive businesses nationwide to modernize their operations, and capture more revenue. With Podium, AI isn't just a buzzword - it's your smartest employee.

Join the Movement NOW

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Our A-List Clients

18695 PONY EXPRESS DR #715

PARKER, CO 80134

303-517-1090

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